SHIPPING & DELIVERY

Pre-made items will ship in 1-2 business days.  Personalized engraved items will ship within 1-2 weeks depending on stock on hand.  (Usually sooner, but depends on workload.)  Glitter and paint swirl items will ship within 3-4 weeks, depending on workload.  (Usually sooner, but items take time to cure.). Please understand that Holidays are a busy time and orders may take longer.

 

RETURNS

Customized items are non-refundable.  If there is a problem with your order, please contact me.

 

TRACKING YOUR ORDER

A tracking number will be provided once item is shipped. 

 

100% SECURE ORDERING 

 

PRIVACY POLICY

Your information will never be sold and will only be used by Bear Tree Designs for occasional promotions or necessary contact.